Privacy Policy

Welcome to Eye Q Express! We value your trust and are committed to ensuring your privacy and security when you shop with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website eyeqexpress.com or make a purchase. We want you to feel safe and confident while shopping for your favorite eyewear. Please take a moment to read our policy, and if you have any questions, don’t hesitate to reach out to us at contact@eyeqexpress.com.

1. Information We Collect

When you interact with Eye Q Express, we may collect the following types of information:

• Personal Information: This includes your name, email address, mailing address, phone number, and other contact details.
• Payment Information: Your credit card details and billing address.
• Technical Information: Information such as your IP address, browser type, and operating system.
• Order Information: Details about the products you purchase, your order number, and the date of your purchase.

2. How We Use Your Information

We use your information to enhance your shopping experience and ensure the smooth operation of our services:

• Order Processing: To process and deliver your orders accurately and efficiently.
• Customer Support: To respond to your inquiries and provide exceptional customer service.
• Email Communication: To send you updates about your order, promotional offers, and our latest products.
• Personalization: To understand your preferences and tailor our offerings to suit your needs.

3. How We Protect Your Information

Your safety is our priority. We use a variety of security measures to protect your personal information:

• SSL Technology: Ensures that your data is encrypted and securely transmitted.
• Regular Security Scans: To detect and prevent any potential threats to your information.

4. Sharing Your Information

We respect your privacy and do not sell or trade your personal information. We may share your details with trusted partners who assist us in operating our website and fulfilling your orders, provided they agree to keep your information confidential. We may also disclose your information if required by law or to protect our rights and safety.

5. Third-Party Links

Our website may include links to third-party sites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies to understand how they handle your information.

6. Cookies

Eye Q Express uses cookies to improve your browsing experience. Cookies are small files that your web browser places on your device to help us track and customize your experience on our site. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

7. Your Consent

By using our site, you consent to our Privacy Policy. If we make any changes to this policy, we will update this page and the Effective Date.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the Effective Date will be updated. We encourage you to review our policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Eye Q Express
Email: contact@eyeqexpress.com

Thank you for choosing Eye Q Express for your eyewear needs. Your privacy and trust are of utmost importance to us!